Sue M.’s Customer Spotlight

Today, we are happy to share with you Sue M.’s customer spotlight. To see her amazing story about how she was on the verge of giving up what she loved most to eventually being pain-free, watch the video below.

Meet Sue

Years ago, Sue was diagnosed with a degenerative hip issue in her left hip.

As time passed, the hip got worse, and other issues popped up in her back, knees, and feet.

The pain was becoming difficult to manage.

Eventually it got to the point where she had to have her hip replaced.

That helped with the pain quite a bit but over time, the pain in her back, knees, and feet started to get worse.

It got to the point where she was constantly thinking about how long she would have to spend standing in lines.

How far it was to walk for simple chores.

Basically, she started to avoid basic tasks because the pain was so bad.

Eventually, she visited a podiatrist who said she would need surgery on her feet.

But the worst moment for her was when she feared she would have to give up the thing she loved the most…

Hiking!

So she tried everything she could think of to find relief and avoid having surgery.

But nothing was really working.

That’s when a friend suggested for her to go and see Frank.

And that’s exactly what she did.

The Shoe-Fitting Experience

And when she sat down with Frank, she immediately knew things would be different.

The education, the individual attention, and the care she received were different from anything else she had experienced.

Sue said…

“You can expect exceptional care and concern, genuine compassion, and empathy…. He can gauge what you need right from the start and can kind of tweak whatever you need to be tweaked to make it work for you… In my experience, I have not found that to be the case anywhere else.”

And now, after working with Frank, she not only has relief from the foot pain, but Sue can do anything she wants without fear of how much it’s going to hurt.

Especially hiking.

As Sue said…

“He’s absolutely given me my life back.”

She’s happier, and back to being herself again.

And any time she needs any other tweaks to keep her doing what she loves the most, she continues to come back to Frank.

What You Can Do If You Are Experience Pain Like Sue

So if you are dealing with foot pain and have tried just about everything, but nothing has worked, Frank’s Custom Shoe Fitting can help.

To get that help, simply schedule a consultation by using the calendar below.

Pete B’s Customer Spotlight

Today, we’d like to share with you Pete B’s customer spotlight. Pete is someone who has a pretty typical story when it comes to foot pain. So we wanted to spotlight his story so that you can see how he found relief. So make sure you watch his video below.

Meet Pete

As mentioned above, Pete had a very common story when it comes to foot pain. In fact, he had severe plantar fasciitis that was triggered while on a run.

He said, “I was on a long run one day. I was about 8 miles in. I felt something in my foot give.”

The pain that he felt from this was pretty severe.

So much so that he was struggling to walk, let alone run.

On top of that, Pete has a very demanding occupation. He travels around the country and sets up for Renaissance fairs.

This means his work is very physical and demanding.

As Pete said, “it’s up and down ladders, it’s paintbrushes, it’s digging post holes, it’s whatever needs done.“

And the plantar fasciitis was severely limiting what he could do.

To try and fix the pain, he scheduled an appointment with a doctor, but it was a two-month wait to get in. In the meantime, he scoured the internet and tried all the tricks and gimmicks he could find. But nothing worked.

Then a friend mentioned to go and see Frank.

So Pete scheduled an appointment and went to see Frank.

The Shoe-Fitting Experience

As soon as Pete walked in, Frank sat him down and went to work.

Pete said, “He knew I had a problem. And he just did his thing, and you need to do this, this, and this.”

And Pete agreed.

So Frank went to work and not only found the right shoes, but he also found the perfect boots as well. But that wasn’t everything.

Because of the plantar fasciitis, the pain, and what the fitting process revealed, Pete also needed custom orthotics.

He realized that if he had just gone to a “regular shoe store,” he would have never received the help he needed.

Pete said, “A regular shoe store would’ve just sold me another pair of running shoes.”

The Result

After finding the right pair of shoes, the right pair of boots, and having the custom orthotics, Pete noticed that his feet started to feel better each day.

Not only was work a lot easier, but about a month later he was able to start running again.

In fact, in just a few months he was able to run a half-marathon.

As Pete said, the best part was, “My plantar fasciitis, it’s gone.”

And now, Pete has no more pain and no issues with plantar fasciitis.

Are You Dealing With Plantar Fasciitis?

If you are dealing with plantar fasciitis and have tried everything but nothing seems to work, Frank’s Custom Shoe Fitting can help.

They will sit down with you, take you through a detailed assessment, and help find the right solution for your feet.

That way you can not only find relief from the pain but also get back to the everyday activities that you normally do.

So if you’d like relief from your plantar fasciitis, then schedule your appointment using the calendar below.

Amy B’s Customer Spotlight

Today, we are excited to share with you Amy B’s customer spotlight. To see her amazing story, watch the video below.

Meet Amy

Amy is an amazing person who has gone through quite a bit with her feet, and we wanted to do a little spotlight on her and share her story with you.

And this is her story…

A little over a year ago, Amy’s feet began to hurt. It wasn’t a lot of pain, but as time went on, the pain intensified.

Eventually, it got to the point where Amy could barely put a shoe on her feet.

In fact, the only thing that she could do was wear a pair of CROCS.

As she said, “On a scale from one to ten, the pain was a nine.”

It was so bad that she thought she had a broken bone on the top of her foot.

Finally, the pain was so unbearable that she decided to go to a doctor.

Once there, they took a look at her feet and did x-rays, and the results came back as having severe arthritis in her feet.

Once she had the diagnosis, she knew she would need help finding ways to manage the arthritis.

So she thought about what would be the best way to start, and she remembered that years ago she visited Frank’s Custom Shoe Fitting.

So she decided that would be her first stop.

Little did she know that once she came in, the experience would turn into something she never expected.

The Shoe-Fitting Experience

She thought it would just be to come into the store and find a pair of shoes.

But that’s not what happened.

As Amy said, “it was an educational experience. Frank took a look at my foot and explained why the arthritis developed at the top of my feet. And he wanted me to understand what a good shoe felt like.”

From there, she learned that, based on her condition, she would not only need shoes but custom orthotics as well.

So she was taken through the entire fitting process, including an orthotics casting.

Once that was complete, she tried on the recommended pair of shoes.

Amy said, “Once I put them on, what a difference! It felt like I was walking on a cloud.”

That was even before she had her custom orthotics.

Once the orthotics arrived and she added those to her shoes, she had no more pain.

It allowed her to be a more active person and to not worry about the pain all the time.

A perfect example was a trip she took with her husband to Italy.

She was so worried about feeling pain on the trip, but that’s not what happened.

She said, “I had no foot pain.”

Amy was able to walk miles and miles through cobblestone streets, vineyards, and trails with no issues.

All of which made her Italy trip an unforgettable experience.

Now, she is able to live a more active lifestyle, does not have to worry about pain, and feels so much better.

“It definitely changed everything for me. It is worth every penny for being able to have the comfort and the no more pain in my feet.”

All it took was finding the right shoes and orthotics for her feet.

What You Can Do If You Have Pain Like Amy

If you are feeling pain in your feet, have tried everything, and nothing has worked, Frank’s Custom Shoe Fitting can help.

They will take the time to figure out what the best solution will be for your feet.

And if you’d like to alleviate the foot pain you are feeling, then schedule an appointment now by using the calendar below.

Dale’s Customer Spotlight

Meet Dale

About 20 years ago, Dale broke her ankle. As the years passed, she developed a few other issues.

Then one morning last year, Dale woke up and couldn’t put any pressure on her foot.

The only option she had was to go to the emergency room and get help.

After leaving the emergency room, she met with an orthopedist to see if they could come up with a solution to fix her pain.

One option was for her to wear a medical walking boot.

That didn’t help at all.

In fact, it limited her mobility, and the pain continued to get worse.

So on the next trip to the orthopedist, the doctor switched her to a metal brace.

Right away, the brace caused even more pain.

Plus, she couldn’t drive with it, she couldn’t walk any distance, and she couldn’t exercise.

It was at this point that the life that she knew before was completely gone.

She said, “I bought every type of shoe that I thought would help me, I tried cortisone shots, and nothing worked.”

Finally, at her wits end, she Googled “orthopedic shoes near me.”

And Frank’s Custom Shoe Fitting popped up.

So she decided to stop by the store and see if Frank could help.

Immediately, she knew that Frank’s was different.

She went on to say, “With Frank, you get really, really personalized attention from him.”

Plus, during her fitting process, she learned about her foot, how it worked, and what was happening to it.

At the end of the process, she had a shoe and a customer orthotic made for her that completely changed everything.

And now, Dale is able to walk without any pain.

She can go grocery shopping without any issues, she can drive, and now she looks forward to spending time on walks with her friends.

As Dale said, “This has absolutely given me my life back.”

After years of pain, different shoes, inserts, medical equipment, and a trip to the emergency room, in the end, all it took to find relief was a trip to Frank’s Custom Shoe Fitting.

So if you are struggling with foot pain and have tried everything, but nothing has worked, Frank’s Custom Shoe Fitting can help.

To get that help, all you have to do is schedule an appointment by using the calendar below.

Travis B’s Customer Spotlight

Meet Travis

Travis has worked highly physical jobs for years. All that wear and tear left him with foot, ankle, and chronic back injuries and pain.

While he powered through when he was younger, as Travis got older, the pain impacted his work more and more. He tried cheaper shoe options, injections for his back injuries, you name it. But nothing really gave him lasting relief.

On top of this, Travis was constantly dealing with foot pain and instability.

He cycled through many different shoes and drugstore shoe inserts with no success. He was having a tough time finding footwear to handle both his everyday work and the obstacle course races he was competing in.

Eventually, Travis found Frank’s Custom Shoe Fitting. And that’s when the magic started.

Working together, Frank and Travis identified how misalignment in Travis’ feet threw off his whole body, gradually worsening pain.

Travis said, “With Frank’s process, you really get to understand how every area of your body is connected, how foot and ankle support trickles up your frame, helping prevent pain and strain.”

Through experimentation with different shoes and custom-made orthotics, Travis and Frank finally found a combination that brought relief:

“It was an ‘ah-ha!’ moment… I trust Frank and could tell this is what my feet needed.”

These days, Travis won’t head off to work or hit the trails without his custom inserts:

“I notice a big difference without them – my foot kind of collapses, and I feel that instability. Then the pain creeps back in my lower back and hips.”

“With the right orthotics, everything from the ground up is improved – your feet are balanced and supported, taking pressure off your knees, back, neck, everything.”

And now, Travis is in much less pain overall.

So, if lingering foot or joint issues are holding you back like they were for Travis, Frank’s custom shoe-fitting can help.

All you have to do is schedule an appointment using the calendar below.

“Frank Was Able To Solve My Problem”

Eileen Margenat

Hello. My name is Eileen Margenat, and I was referred to Frank Giannino back in 2018.

At that time I was working full-time nights as a nurse in the neonatal intensive care unit at Westchester Medical Center, and my friend noticed me hobbling down the hallway and stopped and asked me why I was walking that way.

I said to her, I am in so much pain. I think I have a heel spur or plantar fasciitis, I’m not sure. She says you have to go see Frank. I said, Who’s Frank? She goes. He has a running store up in Middletown.

And I took her advice, and Frank spent well over an hour with me custom fitting my feet to the perfect orthotic and a new pair of sneakers.

And my friend told me in two weeks her feet were like nothing had ever been wrong. I think mine were so severe it took a little longer, maybe 3-4 weeks at the most.

But having been to two different foot doctors, all wanting to shoot me up with cortisone and charge me exorbitant prices for a custom orthotic, Frank was able to solve my problem in four weeks.

I felt like I could even start running again. It was amazing. I could not believe how good I felt, and the cost was substantially less than what the foot doctors wanted to charge me. So it was well worth my visit.

I have since referred three of my closest friends and my brother who drove all the way from Clinton, Connecticut to go see Frank.

So I appreciate his very kind and sweet demeanor, and his customer service is number one. And Frank, I hope you stay there for a long time because I can send a lot more people your way. Appreciate you so much. Thank you.

“I’m Not Feeling The Pain In My Knees And Ankles Anymore”

Jason Lichtenstein

Before I went in to see Frank I was always experiencing a lot of trouble when I was running, and I never understood why.

I was recommended to stop in and get fitted for a shoe and actually run in a shoe that was made for my foot type. After stopping in and talking to Frank, I got fitted for the right shoe.

I’ve been wearing the same shoe now for a couple of years. I’ve increased my running exponentially, and it’s not as laboring as it once was because I know that now that I’m wearing the right type of shoe and everything is working out the way it’s supposed to work out, I’m not feeling the pain I was feeling anymore in my knees and my ankles.

So thanks to the help of Frank and John helping me find the right pair of shoes, I’ve been having a much better experience with my running.

“They Will Keep You Pain Free”

Dave Badolato

For almost 20 years, Frank’s custom shoe fitting has kept me pain free, with custom orthotics and properly fitted shoes for either walking, running or playing.

I will highly recommend Frank and John for whatever your shoe fitting needs are.

They will keep you pain free.

They are always professional, courteous, and will listen to your needs.

“I’m Now Able To Run Fairly Pain Free”

James Massi

My name is James Masi and I’ve been to Frank’s store many times over the years. Decades ago I did my 1st 10K. Cheap shoes, poor orthotics, I suffered greatly.

Went to see Franky G. He looked at my shoes, asked me how to stand there. He says, your shoes are wrong, you have improper orthotics.

Ever since then, that was decades ago, Frank is the only one that touches my feet.

He’s provided me over the decades with excellent shoes, the proper orthotics.

I’m now able to run fairly pain free and feel a little bit more competitive for my age. I am 68.

I’ve never had a bad experience with Frank. He’s the ultimate professional. He’s patient with his customers. He definitely goes out of his way to get to the root cause of your foot problem and does everything in his power to try to alleviate it, and get you back out on the streets.

I highly recommend Frank for all your foot needs, Thank you. Have a good day

“I’ve Been Going To Frank For 38 Years”

Rich Furst

Good morning, Rich Furst here. I’m gonna talk to you for a few minutes today about Frank Giannino.

You know, I’ve known Frank since the early 1980’s, when he first opened his store in Middletown, New York.

I went to Frank because I had had problems with severe tendinitis issues in my Achilles tendon. And I figured, hey, this guy ran across the country twice.

So what better person to go to to find out about feet and feet issues than a guy who’s probably had a lot of experience with it, so Frank’s got the experience.

But more than that, he’s also he’s very concerned about his customers. He wants to try to make things right for you.

And I’ve been going Frank for, I would say 38 years, finding the right shoe that was gonna make me feel most comfortable.

Of course, my condition was not one that a shoe could fix, although the shoes helped and so did the Superfeet orthotics. It made me very functional, so I would not even think about but my tendons unless I went out and tried to run.

So I gotta thank Frank for always being there for me. It was like he will be for anybody that walks into his store.

I’m very pleased to see that Frank is still doing what he’s been doing for all these years. So, Frank, thanks for being there for us.